When A Death Occurs
When a death occurs, the order in which things need to be done often depends on where the death occurred. But, one thing should always be remembered: your heightened emotional state upon the death of a loved one. That's why we suggest that you ask a friend for help - someone who is more able to think clearly, and give you the support you need.
At Home or at Work
When a death occurs at home or in the workplace, a family member or co-worker should contact emergency personnel and the person's physician if he or she was under a doctor's care. If the death occurs at home with family or friends present, and the person is under Hospice care, the Hospice nurse will usually offer to call us for you.
However, if the death occurs in a residence and no one is there at the time of death, the police will need to be notified and respond to the residence before your loved one can be taken into our care.
If in any case you are not sure of who to notify or what to do, you may call (270) 827-3535, and we'll assist you in notifying the proper agencies.
While Under Supervised Care
When a death occurs in a care facility, such as a hospital, nursing home or St. Anthony's Lucy Smith King Care Center, the professional staff will notify you and the necessary authorities. If the name of the funeral home has been left with them, the institution will notify the funeral home at the time of the death. The funeral director will contact you immediately following their notification to help you proceed. (However, we suggest you contact the funeral home immediately, so you've got the reassurance you need that all is taken care of properly.)
Widening the Circle
Our staff members are experienced professionals who can provide much of the information you need, emotional support and compassionate guidance.
While you may ask the director any questions at this time, you will be able to discuss the arrangements in detail later when you meet in person. During this initial call, the funeral director will gather information to be able to bring your loved one into the care of the funeral home.
The funeral director may ask you several questions, including whether your loved one made any pre-arrangements. The director will also schedule a date and time for you to meet at the funeral home and will let you know what you should bring with you. Others you will need to call are:
- Family members and friends
- Clergy or other spiritual advisors
One of the most important things to consider is how best to celebrate the life your loved one lived. As A Life Celebration® Home, the staff at Benton-Glunt has the experience to assist your family in creating a beautiful celebration. We will help you honor all the unique facets which made this person so special. We start the process by providing each family with a copy of our exclusive Family Guide to help organize and inspire the memories only you can provide. Click here.
Those Important Questions
If there is no pre-plan in place, there are several other questions that you may have to have answered in regards to the death of your loved one:
- Do I have to have embalming?
- Do I need to purchase a casket?
- What about cemetery arrangements?
- Does the family have to engage the services of a minister?
- What type of service should we have?
By contacting our staff, we'll be able to help answer your questions and assist in making the appropriate plans. You can reach us at (270) 827-3535.
However, as we’ve said before, one of the best ways to make sure that all of your questions and desires are taken care of is to make pre-arrangements. This is as simple as outlining your wishes to having all of the details written down and the financial arrangements prepaid. Please contact one of our staff at (270) 827-3535 to learn more about pre-arrangement.
What to Expect When You Arrive at the Funeral Home
The funeral director will guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one's life. If you have not had time to look through your Family Guide mentioned above, your funeral director will review it with you. This is not a one-way conversation; we want to hear your ideas and desires, and use them as the foundation for the arrangement process.
This process may also include:
- Preparing and filing the official death certificate
- Scheduling the location, date and time of services or events
- Selecting a casket, urn or other items
- Preparing an obituary notice
- Scheduling vehicles
- Selecting pallbearers
You may also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.
We’d like you to bring 25-30 photos that span the years of your loved one's life. Your funeral director will also encourage you to bring in your loved one's favorite music and any memorabilia that was important to them. Using your Family Guide your funeral director will help you create a loving tribute that captures the spirit of the person whose life you wish to honor. To get additional ideas about personalizing the service, please read the Honoring Life section of this Web site.
The following checklist will help you remember what information about the decedent and items will be needed when meeting with a funeral arranger.
- Full legal name- Home address
- Social Security number
- Date of birth
- Place of birth
- Father's name
- Mother's maiden name
- Veteran's discharge papers (DD-214)
- Recent Photograph
- Highest education
- Place of burial (if applicable)
- Clergy name and phone number
- Survivors (name and relationship)
- Insurance policies (if applicable)